WorldWide
Tech & Science. Francisco De Jesùs.
HP ElitePad 900 Takes Flight with Emirates Airlines.
Innovative business tablet powers Emirates Airlines’ in-flight crew and customer service application.
PALO ALTO, Calif., Nov. 19, 2012
HP and Emirates Airlines today announced the HP
ElitePad 900
tablet as the primary interface for the airline’s new Knowledge-driven
Inflight Service (KIS), making the airline the first global customer of
the tablet.
An innovative in-flight communication and customer relationship
management (CRM) system, KIS on the HP ElitePad 900 enables Emirates’
pursers to work more efficiently with cabin crew to deliver the
personalized service and attention to detail that the airline is known
for.
“Emirates constantly seeks ways to enhance our customers’
experience,” said Kevin Griffiths, senior vice president, Cabin Crew,
Emirates Airlines. “We selected the HP ElitePad 900 to power KIS because
of its sleek design and light weight, which allows our staff to provide
the highest levels of service to our customers, whilst maintaining the
ruggedness and security measures needed from an Enterprise class
device.”
Announced in October 2012, the HP ElitePad 900 is a true tablet for
the enterprise that is tailor-made for Emirates’ KIS application. It
balances a beautiful design with enterprise-grade features,
serviceability and support. The ultrathin and lightweight Windows®
8-based tablet(1) will allow Emirates’ pursers and their crew
to provide premium in-flight service to customers while protecting
personal information with robust security protocols.
The HP ElitePad 900 is expected to be widely available to customers in the United States in January.
“For its advanced KIS concierge service, Emirates Airlines needed an
enterprise-grade tablet,” said James Mouton, senior vice president and
general manager, Personal Computer Global Business Unit, HP. “In the HP
ElitePad, it found a compact, powerful and stylish business tool ideally
suited to meet the needs of its staff and customers, both on the ground
and at 40,000 feet.”
Main features of the HP ElitePad 900:
- An ergonomic design featuring a 10.1-inch diagonal display, while weighing just 1.5 pounds and measuring 9.2 millimeters (mm) thin. This will allow Emirates’ pursers and their crew the agility to efficiently address customer needs throughout flights.
- Stylish, premium materials such as CNC-machined aluminum and Corning® Gorilla® Glass 2 that look right at home in Emirates’ luxurious cabins.
- Engineering that meets military standard 810G testing for drop, vibration, dust, temperature and altitude,(2) allowing it to stand up any travel conditions.
- Enterprise-caliber data, device and identity protection for Emirates customers with HP Client Security.
About Emirates
Since its launch in 1985, Emirates Airline has received more than
500 international awards in recognition of its efforts to provide
unsurpassed levels of customer service.
Emirates is the world’s largest international airline in scheduled
passenger kilometers flown. Its all wide-bodied fleet of 189 aircraft
includes eight freighters and is among the youngest in the skies. The
airline plans to more than double its size by 2020.
Emirates operates services to 126 destinations in 74 countries in
Europe, North America, South America, the Middle East, Africa, the
Indian subcontinent and Asia-Pacific.
Visit Emirates online at:
www.emirates.com
About HP
HP creates new possibilities for technology to have a meaningful
impact on people, businesses, governments and society. The world’s
largest technology company, HP brings together a portfolio that spans
printing,
personal computing,
software,
services and
IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at
http://www.hp.com.
(1) Not all features are available in all
editions of Windows 8. Systems may require upgraded and/or separately
purchased hardware, drivers and/or software to take full advantage of
Windows 8 functionality. Additional information is available at
www.microsoft.com.
(2) Testing was not intended to demonstrate
fitness for U.S. Department of Defense contract requirements or for
military use. Test results are not a guarantee of future performance
under these test conditions.
No comments:
Post a Comment